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General Terms and Conditions for Optimise Consultancy Ltd.
We are a provider of computer training. The training is delivered to groups usually of between 1 and 10, although sometimes with the agreement of the client and trainer larger groups can be catered for.
Training is usually delivered on the customer's site, but alternative venues can be arranged at an additional cost.
Training fees are charged at a daily rate based on a maximum of 7 delegates on a course. Unless otherwise agreed with the client, listed with the course information in IT Training and Business Training.
Fees usually include the cost of all Optimise training material and work disks etc unless otherwise stated.
Additional third party course material requested by client will be charged at cost.
Cancellation by the client will incur the following penalties:
* Less than 5 working days Full Charge
* Less than 10 working days 50% of Full Charge.
* Less than 15 working days 30% of Full Charge
* More than 15 working days No Charge
Training improves efficiency
“The trainer was informative and full of knowlegde, came across well”
“I have already advised my manager all team leaders need to attend Excel Training, as it would greatly improve their work processes.”
Your staff are an asset
“The course was very helpful to me in not only refreshing the basic knowledge that I had of excel but also learning more about the programme.”
“I will be getting in touch after the summer to discuss another half day.”
Accommodation and reasonable subsistence for Optimise Consultancy Ltd personnel will be charged at cost.
Travelling by road for Optimise Consultancy Ltd personnel will be charged on a mileage basis from Optimise Offices to venue and return. Train and air fares where appropriate will be charged at cost.
All fees and other charges are subject to VAT at the current rate.
Your right to privacy is important. The information you provide to us will be kept confidential and will be used to support your customer relationship only. It is not our intention to give or sell this information to any outside company for any use.
Every effort has been made to ensure complete and accurate information concerning the materials presented in tutorials. Companies, names and data used in examples are fictitious unless otherwise noted.
In no event shall Optimise Consultancy Ltd be liable for any indirect punitive, special or incidental damage (including loss of business, revenue, profits, use, data or other economic advantage) however it arises.
Customers have sole responsibility for adequate protection and backup of data and/or equipment used in connection with the tutorials, website or software supplied by Optimise Consultancy Ltd and will not make a claim against Optimise Consultancy Ltd for lost data, re-run time, inaccurate instruction, work delays or lost profits resulting from the use of the tutorials.
Optimise Consultancy Ltd may make improvements and/or changes in the tutorials, training content or website at any time without notice.
These Terms and Conditions may be changed as required from time to time by Optimise Consultancy Ltd without prior notice by updating this web page.
Our T & C’s