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What people think

"Gave me a good knowledge to be able to use this software for work."

Amy Hicks - Trent & Dove Housing.

Microsoft Outlook


It is assumed that the delegate will have a good knowledge of the Windows environment.

Course Objectives

This ½ day session is aimed at new and non users of Outlook who would like to enhance their knowledge and find short cuts or better ways of working and would like to move on from their basic knowledge of the system

                • Opening e-mails

                • Writing/Sending e-mails

                • Opening Attachments

                • Sending e-mails with Attachments

                • Formatting e-mails

                • Creating signatures/set Phrases

                • Files and Folders/Organisation

                • Searching for Text in e-mails

                • Using the Preview Pane

                • Recurring Appointments

                • Colour coding with a Appointment

                • Link a Contact with a Appointment

                • Contacts

                • Create a Contact

                • Search for Contacts

                • Use a Global (or Corporate) Contact List

                • Tasks

                • Create a Task

                • Assign a Task to another Person

                • Customising your Views

* May be an additional charge for Off-Site Training

On-site and Off-site training *

Training to suit you and your business

Need Help?

Your place or mine?

What do you need?

'The course was excellent, there were areas which I didn't know about.  The Trainer was very helpful.'

Shirley Cole - South Staffordshire Council

Course Outlines

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